Frequently Asked Questions
Everything you need to know about our clinical resource packages, digital downloads and practitioner support.
General FAQs
Are the packages physical or digital?
We offer both physical and digital clinical resource packages. Product descriptions will clearly state whether the package is delivered physically, digitally or includes both options.
When will I receive my digital order?
Digital resources are typically delivered immediately after purchase via download link and/or email confirmation.
Can I print the digital resources?
Yes. Our digital packages are designed to be both downloadable and printable, allowing practitioners to organise resources within their own clinic systems.
Are the documents editable?
Some resources may be provided in printable PDF format, while others may include editable templates depending on the package purchased. Product descriptions will outline what is included within each package.
Are these resources designed in line with UK guidance?
Our resources are designed using current UK aesthetic practice guidance and clinical governance principles. However, practitioners remain responsible for ensuring all systems, policies and prescribing processes align with their own scope of practice, insurance requirements and local regulations.
Do these packages replace formal training?
No. These resources are intended to support safer, more structured professional practice but do not replace accredited training, prescribing qualifications, insurance requirements or clinical competency.
Who are these packages designed for?
Our packages are designed for aesthetic practitioners wanting professionally structured clinical resources to support safer practice, improve organisation and build confidence within their clinic environment.
Do you offer refunds?
Due to the nature of digital products, refunds are generally not available once files have been delivered or downloaded. Please review product descriptions carefully before purchase. Physical products may be subject to separate return policies where applicable.
Can I share the resources with others?
All materials remain the intellectual property of Aesthetics Unwrapped and are licensed for purchaser use only. Redistribution, resale or sharing of resources is not permitted.
Need Something More Bespoke?
For tailored support enquiries, please contact us directly before purchase.
We aim to respond to enquiries within 24-48 hours.